Terms and Conditions

Terms & Conditions

Welcome to Mittal Tea House. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.

1. Use of Website

  • The content on this website is for general information and personal use only.

  • Unauthorized use of this website, including misuse of content or trademarks, may result in legal action.

2. Product Information

  • We strive to ensure all product descriptions, images, and pricing are accurate.

  • Slight variations in color, aroma, or taste may occur as our teas are natural and seasonal.

3. Orders & Payments

  • By placing an order, you agree to provide accurate and complete information.

  • Payments must be made via approved payment gateways (UPI, credit/debit card, net banking, PayPal for international orders).

  • We reserve the right to cancel orders if fraudulent activity is suspected.

4. Shipping & Delivery

  • Orders are shipped as per our Shipping Policy.

  • Delivery timelines may vary based on location and unforeseen circumstances.

5. Returns & Refunds

  • Returns and refunds are governed by our Refund Policy.

  • Opened or used tea products cannot be returned due to hygiene and safety reasons.

6. Intellectual Property

  • All content, logos, designs, and images on this website are the intellectual property of Mittal Tea House.

  • They cannot be copied, reproduced, or distributed without prior written consent.

7. Limitation of Liability

  • Mittal Tea House shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Consumption of tea should be in moderation; we are not responsible for any health concerns resulting from overconsumption.

8. Privacy & Data Protection

  • Your personal information is handled in accordance with our Privacy Policy.

  • By using our website, you consent to the collection and use of your data as outlined there.

9. Governing Law

  • These terms are governed by the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in8A, MAIN MARKET, LODHI COLONY, Central Delhi, Delhi,
    110003.